ISG has a simple and straightforward mission: to help clients achieve optimal claim outcomes. We deliver on this mission by successfully providing claim and litigation support services through proprietary technology and a team of more than 1,200 employees with deep specialization and expertise in Investigation Management, Medical Management, Clinical Management, and Record Management.
As the only national service company offering all four of these solutions, what makes our company unique is that our solutions complement each other, and we offer our clients a single partner for outsourced claims services using integrated technology that seamlessly connects with clients’ claims systems. The result is the ability to save hours of work per claim, thereby reducing costs and empowering client resources to focus on higher value activities.
Our unique combination of solutions are used by 42 of the top 50 largest insurance carriers in the U.S., as well as third party administrators, fortune 500 employers, legal defense firms and the broader risk management community.
Since our founding more than 25 years ago, our team of industry experts have developed solutions that help our clients increase productivity, efficiency, and quality while reducing claims expenses to improve overall claim outcomes. While we’ve grown significantly over the years, we’ve never lost the entrepreneurial spirit that drives us to customize solutions to best fit each client’s needs.