Smarter Claims.
Stronger Outcomes.
One Trusted Partner.
Insurance claims are complex. But at ISG, we believe the experience shouldn’t be.
Our mission is to revolutionize the insurance and legal landscape with future-ready solutions that deliver clarity, control, and results.
Backed by an expansive team of dedicated specialists and advanced technology, we focus on four seamlessly integrated service lines that deliver operational efficiency, cost savings, and clarity at every step of the claims journey:
Our Story
For over 30 years, ISG has built its reputation on partnership and performance.
As a trusted partner, we work side by side with our clients—listening, adapting, and innovating—to deliver tailored solutions that improve performance and outcomes. By combining deep expertise with advanced technology, we set the standard for best-in-class results and create a claims experience that sets a higher standard.
That’s the ISG way.
VISION:
To be the industry’s most forward-thinking partner—leveraging innovation, intelligence, and integrity to elevate every aspect of claim and litigation management.
ISG Core Values
Integrity & Trust
We act with honesty and accountability in everything we do—earning trust through transparency and consistency.
Innovation with Purpose
We embrace new ideas and smart technologies to solve complex challenges and drive progress for our clients.
Performance That Delivers
We take pride in measurable outcomes, consistently exceeding expectations through expertise, quality, and dedication.
Inclusive Collaboration
Community Commitment
We give back with intention—supporting meaningful causes and strengthening the communities we serve.
Environmental Responsibility
We recognize our role in protecting the planet and commit to sustainable practices that support a healthier future.
The ISG Commitment
- Client-First, Always
We adapt to you—not the other way around. Every partnership begins by listening, learning your goals, and tailoring our solutions to meet your unique needs. - Relentless on Quality
Excellence isn’t a checkbox—it’s built into every layer of our work. From credentialed experts to rigorous multi-level reviews, we deliver quality you can trust. - Innovation in Action
We don’t just follow trends—we lead with purpose. Our team is constantly evolving our services to improve outcomes and solve problems before they arise. - Advanced Technology with Human Expertise
We combine smart, scalable technology with experienced professionals. Our systems integrate seamlessly into your workflow to deliver speed, consistency, and clarity. - Built on Partnership
We’re more than a vendor—we’re an extension of your team. Our success is measured by your outcomes, and we’re in it with you, every step of the way.
See For Yourself
We could talk all day about what makes us different, but nothing beats experiencing it firsthand.
There’s a reason 43 of the top 50 insurance carriers in the U.S. choose us. Whether you need help with a single challenge or you’re looking for a complete claims partner, we’d love to show you why.