Over the last two years, ISG has been developing Socrates.AI, a technology tool that opens a new world of possibilities and forward progress for our clients in the insurance industry. Thoughtfully designed to aid in the digital transformation of Independent Medical Examinations (IMEs) and peer reviews, Socrates.AI is truly groundbreaking, setting a new standard for innovation and efficiency.
Socrates.AI is an innovative and custom-built AI solution designed to revolutionize IME and peer review processes as well as the broader
claims ecosystem. The technology platform streamlines the organization and summarization of extensive medical reports.
The system ingests vast amounts of information – including hand-written notes on medical and claims files – and organizes the
information in a manner that makes it easy for any claims, legal or medical professional to utilize according to their unique needs.
This cutting-edge tool enables end users to conduct thorough reviews of complex information up to 40% faster than traditional methods.
As we strive to integrate new tools and technologies, Socrates.AI emerges as a missing puzzle piece, offering compelling solutions for IME and peer reviews that is unlike anything else in the industry today.
Transforming claims processes doesn’t just impact claims professionals, but all stakeholders related to the claim, including medical providers, injured employees or policyholders. This is why digital innovation should be a priority for the entire sector. When used thoughtfully, technology like Socrates.AI gives us the unique capability to improve claims outcomes. This is why ISG is wholly embracing digital transformation and is ready to disrupt outdated, manual processes of the past to help our clients with overall efficiencies in handling medical complexities, improving accuracy, reducing touchpoints and enhancing decision-making.
Shifting our mindset to reimagine the claims ecosystem is crucial. A robust ecosystem meets everyone where they are and provides what they need. Outdated technology systems and manual processes have historically hindered progress. As we strive to integrate new tools and technologies, Socrates.AI emerges as a missing puzzle piece, offering compelling solutions for IME and peer reviews that is unlike anything else in the industry today.
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About Insight Service Group (ISG)
ISG is a national market leader leveraging a combination of advanced technology and human ingenuity to help customers elevate claim outcomes. With over twenty-five years of industry expertise, our company possesses a deep understanding of the challenges within the market and delivers a comprehensive range of solutions to help reduce unnecessary losses and improve claims cycle times. Our comprehensive range of services encompass medical management, inclusive of IMEs and peer reviews, clinical services, record management and extensive investigation solutions including social intelligence, surveillance, fraud and compliance, and SIU services. All services are delivered under the ISG brand, providing complete transparency to customers in the markets we serve. Discover the ISG difference at www.isgvalue.com.