The ISG Difference

Not Just Another Claims Support Company

Let’s face it – most claims support companies look pretty similar on paper. What makes us different isn’t just what we do, but how we do it.

We don’t just talk about values – we live them every day. We don’t cut corners. We put people first. And we’re relentlessly focused on quality.

The ISG difference isn’t just about our four integrated solutions – it’s about bringing together leading technology without forgetting the human element.

How We
Work:

Customer-Centered Solutions

We bend so you don't have to. Our flexible approach is designed to meet the unique demands of your business, providing solutions that fit, and aren’t forced. Your challenges are unique – shouldn't your solutions be too?

Driven by Quality

Quality isn’t an afterthought—it’s a mindset. From training to layered quality checks, we’re committed to delivering work that exceeds expectations every time.

Curious by Nature

We challenge the status quo with curiosity and creativity. Our team is always exploring new ways to improve outcomes and deliver smarter, more effective solutions.

Purposeful Technology

Our technology is built to work for you. Seamless integration, smart automation, and user-friendly tools eliminate friction and enhance every step of your process.

Stronger Together

Why choose between great investigations OR solid medical management when you can have both? Our secret sauce is how our four solutions work together – creating a whole that's way more powerful than the parts. Our integrated solutions deliver more value, working together to create stronger, faster results.

What This Means For You:

Solutions That Fit
We design programs around your needs—delivering cost savings and better outcomes without compromise.

Built-In Quality
Every report is backed by real-time checks and multi-layered review. You can trust what you get, every time.

Simplified Process
With connected systems and shared data, you won’t waste time resending information. One referral flows seamlessly into the next.

Innovative Thinking
We bring fresh perspective to every challenge. Creative problem-solving is baked into how we work.

Smart, Seamless Tech
Our integrated platforms are built to support all solution lines—streamlining your workflow and improving efficiency.

A Single Source for Claim Mitigation

What makes our company truly unique is that our solutions complement each other, giving us the ability to offer our clients a single source for claim mitigation. This integrated approach not only streamlines the claims process but also ensures consistency, quality, and efficiency at every step.

The People Behind Our Promise

Behind every solution, technology platform, and process is a team of dedicated professionals committed to your success. Our specialists bring decades of industry experience and a genuine passion for helping clients achieve optimal outcomes.

We believe that exceptional service begins with exceptional people. That’s why we invest in creating a workplace where diversity is celebrated, innovation is encouraged, and quality is non-negotiable.

See For Yourself

We could talk all day about what makes us different, but nothing beats experiencing it firsthand.

There’s a reason 43 of the top 50 insurance carriers in the U.S. choose us. Whether you need help with a single challenge or you’re looking for a complete claims partner, we’d love to show you why.