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ISG Socrates AI: Transforming the IME and Peer Review Industry

Over the last two years, ISG has been developing Socrates AI, a technology tool that opens a new world of possibilities and forward progress for our clients in the insurance industry. Thoughtfully designed to aid in the digital transformation of Independent Medical Examinations (IMEs) and peer reviews, Socrates.AI is truly groundbreaking, setting a new standard…

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ISG Joins a Partnership with the Defense Department

  ISG Joins a Partnership with the Defense Department On Oct. 18, 2023, Insight Service Group, Inc. (ISG) will join the Defense Department Spouse Education and Career Opportunities program and Military Spouse Employment Partnership for an induction ceremony and annual event in Alexandria, Virginia. ISG joins more than 70 new partners to MSEP — bringing…

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Noreen Crandall Named One of Boston Business Journal’s Top 2023 CFOs of the Year

Congratulations to Noreen Crandall on being named one of 2023 CFOs of the Year by the esteemed Boston Business Journal. Noreen’s invaluable contributions have played a pivotal role in driving ISG’s remarkable expansion to a leading national provider of comprehensive insurance services. We consider ourselves incredibly fortunate and exceedingly proud to have Noreen leading our…

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ISG has Renewed URAC Accreditation as an Independent Review Organization

Insight Service Group (ISG), national claim and litigation support provider to the insurance and legal communities, is proud to have renewed URAC accreditation as an Independent Review Organization. Our re-accreditation demonstrates an industry leading best-in-class component from Organizational Structure and Regulatory Compliance to Information Management, Staff Qualifications and Staff Management, and Consumer Protection and Satisfaction.…

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Streamline Investigation, Medical and Records Management with ISG’s New Guidewire Marketplace App

SAN MATEO, Calif. and DANVERS, Mass., September 22, 2022 – Guidewire (NYSE: GWRE) and Insight Service Group (ISG) announced that ISG’s new Ready for Guidewire validated accelerator for ClaimCenter is now available to users in the Guidewire Marketplace. The COVID-19 pandemic has put great stress on insurers and their workforce. As a part of its 2022 US Property…

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ISG Joins Duck Creek Partner Ecosystem, Offering Streamlined Investigation, Medical and Record Management Services

DANVERS, Mass., May 24, 2022 — Insight Service Group (ISG), a national provider of claim investigation and litigation support to the insurance community, and Duck Creek Technologies (Nasdaq: DCT), a leading, global technology provider of core solutions to the property and casualty (P&C) insurance industry, today announced that ISG has become the newest member of the…

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ISG and Shift Technology Join Forces to Help Detect and Deter Insurance Fraud

Combination of Industry Leading Technology and Investigative Capabilities Results in Comprehensive Solution for Insurers BOSTON and DANVERS, Mass., November 9, 2021 – Insight Service Group (ISG), a national provider of claim investigation and litigation support to the insurance community, and Shift Technology, a provider of AI-driven decision automation and optimization solutions for the global insurance…

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