Social Intelligence provides critical insight and information to investigations
ISG’s FirstLook digital investigations platform is revolutionizing the investigative industry by going beyond social media to provide in-depth Social Intelligence. Utilizing unique OSINT search methodologies paired with custom algorithms and proprietary software, our digital investigations team will not only compile but analyze the entire digital footprint of a subject on the Open and Deep Web.
Social Intelligence provides critical information to assist with claims at all stages. From intake to litigation, our world-class Social Intelligence line of products empowers our customers with Actionable Intelligence and insight to combat fraud and mitigate claims across all lines of insurance. We have tiered our FirstLook Platform to fit a variety of needs.
Benefits of Running a FirstLook
ISG’s FirstLook uncovers detailed intelligence on an individual or business
• A person’s activities, interests, family activities and future plans
• Secondary income and e-commerce activity
• Topics of interest and activity patterns
• Digital presence and references to a business
• Social media presence and e-commerce
• GAID (Google Analytics Code) and Link Analysis
Third party incident evidence
• Geofenced (defined area) searches for potential witnesses
• Location based searching for 3rd party photos/videos
Benefits of Combining a FirstLook Social Intelligence with Surveillance
Combining FirstLook Social Intelligence with Surveillance increases the overall impact and video yield on a claim = Better overall results. Social intelligence provides critical information to assist with claims mitigation at all stages. Combining social intelligence with our best in class surveillance team produces even stronger results. From intake to litigation, our world-class social intelligence and surveillance teams provide national coverage and empower our clients with actionable information and insight needed to combat fraud and mitigate claims across all lines of insurance.
Benefits of Combining FirstLook Social Intelligence with our Expert Surveillance Team
• Real-time activity alerts are shared between our Social Intelligence and Surveillance Teams
• Increase in total video capture per file. Video Footage is longer per sit as well as impactful to the overall claim.
• 100% Quality Assurance on all reports
• 98% FirstLook assignments completed same day
• One Stop Shop. Coordinated services between Social Intelligence and Surveillance Teams.
• National Coverage
• Experienced Staff