A low cost, high value early intervention to identify claim issues
The FirstLook digital investigations platform is revolutionizing the investigative industry by going beyond social media to provide in-depth social intelligence. Our digital investigations team utilizes a combination of hands on searching, custom algorithms, and proprietary software and has capabilities to search over 350 digital platforms.
Social intelligence provides critical information to assist with claims at all stages. From intake to litigation, our world-class social intelligence empowers our clients with actionable information and the insight they need to combat fraud and mitigate claims across all lines of insurance.
What can a FirstLook uncover?
Detailed intelligence on an individual
• A person’s activities, interests and future plans
• Secondary income and e-commerce activity
• Topics of interest and activity patterns
Detailed intelligence on a business
• Digital presence and references to a business
• Social media presence and e-commerce
• GAID (Google Analytics Code) and Link Analysis
Third party incident evidence
• Geofenced (defined area) searches for potential witnesses
• Location based searching for 3rd party photos/videos