Over the last two years, ISG has been developing Socrates.AI, a technology tool that opens a new world of possibilities and forward progress for our clients in the insurance industry. Thoughtfully designed to aid in the digital transformation of Independent Medical Examinations (IMEs) and peer reviews, Socrates.AI is truly groundbreaking, setting a new standard for…
ISG Announces Launch of Socrates.AI to Support Next Generation of Claims Management DANVERS, Mass., May 16 , 2024 – Insight Service Group (ISG), a national provider of claim and litigation support services to the insurance and legal communities, today unveiled Socrates.AI, a groundbreaking platform designed to streamline the process of organizing and summarizing extensive…
Artificial intelligence isn’t going to disrupt business in the future; it’s here now and already transforming the way business is conducted, asserts John Wolf, chief operating officer of ISG. In a recent conversation, Wolf shed light on how AI is revolutionizing the insurance industry, heralding a new era of innovation with profound implications. While the…
Ever wondered about ISG’s early history? Or where the company is headed in the future? We recently sat down with our CEO Bob Reardon to get his insights. It wasn’t an accident that a company founded to provide independent medical evaluations morphed into a full-service provider of claims support services. In fact, according to Bob…
NOVEMBER 20, 2023 – {AS FIRST PUBLISHED ON NOVEMBER 29, 2022 IN WORKCOMPWIRE} The Importance of Gratitude and its Impact on Work Comp Claims By Bob Reardon, CEO, ISG The holiday season serves as an important reminder of the importance of gratitude. While our natural inclination at this time of year may be to focus…
ISG Joins a Partnership with the Defense Department On Oct. 18, 2023, Insight Service Group, Inc. (ISG) will join the Defense Department Spouse Education and Career Opportunities program and Military Spouse Employment Partnership for an induction ceremony and annual event in Alexandria, Virginia. ISG joins more than 70 new partners to MSEP — bringing the…
Successful Client Partnerships are a Two-Way Street By Bob Reardon, CEO, ISG – published in WorkCompWire June 6, 2023 Strategic partnerships play a crucial role in the insurance industry, enabling carriers to tackle complex challenges such as reducing total losses. Simon Sinek, renowned author and speaker, emphasizes, “People don’t buy what you do; they buy…
Are the companies you work with vendors or partners? By Bob Reardon, CEO, ISG – published in WorkCompWire May 30, 2023 Claims organizations outsource services to help them achieve the best clinical and financial outcomes. Often, these relationships are framed as a vendor-client dynamic, yet the companies that have the most successful outcomes have shifted…
Congratulations to Noreen Crandall on being named one of 2023 CFOs of the Year by the esteemed Boston Business Journal. Noreen’s invaluable contributions have played a pivotal role in driving ISG’s remarkable expansion to a leading national provider of comprehensive insurance services. We consider ourselves incredibly fortunate and exceedingly proud to have Noreen leading our…
The Importance of Social Intelligence on Today’s Investigations (What Netflix, Dart Boards and Neanderthals have to do with it?) Like many products and services, investigations have evolved with new technology and changes in human behavior. The influence of technology on investigations is as big as the impact that Walkman’s had on the boom box and…