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Claim & Litigation Support Services for Better Claim Outcomes

ISG is national market leader and we specialize in a unique combination of solutions that provide claim and litigation support to the insurance and legal communities. Since our founding more than 25 years ago, our team of industry experts have developed solutions that help our clients increase productivity, efficiency, and quality while reducing claims expenses to improve overall claim outcomes. While we’ve grown significantly over the years, we’ve never lost the entrepreneurial spirit that drives us to customize solutions to best fit each client’s needs.


Our investigation solutions provide the highest level of quality, service and anti-fraud cost containment programs within the industry. Our national footprint includes field investigators and case managers across the United States, providing ample coverage anywhere in the country with our own employees.


ISG offers world-class national medical management and clinical services programs. As a URAC accredited company, we collaborate with over 16,000 trusted medical providers to manage appropriate care and costs. We offer a systematic process to promote medically appropriate care in a timely, efficient manner to improve claim outcomes.


ISG provides a national records management program that encompasses the entire record life cycle, enabling clients to focus on resolving claims faster. Our technology-driven process incorporates integration and automation to streamline the
order process from order creation through records delivery.
Medicare Compliance Icon


Our approach to Medicare compliance joins early intervention solutions to claims resolution. With a myriad of unique, innovative and client centric solutions, ISG offers a number of valuable programs.

A True Partner

We understand that as a successful business, you aren’t looking for another vendor to manage. You need a trusted partner that you can rely on and that will support you and the needs of your business today and as you evolve in the future.

Successful claims management requires an interdisciplinary team working together to achieve positive outcomes. ISG understands what it takes to help successfully close claims and manage expenses. We work on your side to help you become more efficient, streamline business processes, reduce expenses, and improve claim outcomes.

While we’re proud of our industry-leading metrics and results, what truly makes us different is our values. We’re unlike any claim and litigation support company you’ve ever known. Our passion for doing the right thing means we do not cut corners, we put people first and we deliver high quality services.

We are focused on driving growth through ongoing investment in technology and people. As a privately owned company we are not driven by short term returns at the risk of long-term strategy and we’re able to make decisions quickly, to be flexible and to customize our programs to meet client needs.